Privacy Policy
Revised:  September 30, 2013

Raiser Construction Co., Inc. (“Raiser,” “we,” or “us”) values your privacy.  We have prepared this Privacy Policy to explain how we collect, use, protect, and disclose information and data when you use the Raiser website ("Site").  By accessing or using the Site, you consent to this Privacy Policy. 

Information We Collect

Personal Information

We collect information that personally identifies you, such as your name, address, phone number, e-mail, and other personally identifiable information that you choose to provide us with ("Personal Information").  You may be asked to provide us with Personal Information when you submit a maintenance request or other inquiry on or through the Site and at other times.  The decision to provide this information is optional; however, if you choose not to provide the requested information, we may not be able to respond to or act on your request or inquiry or you may not be able to use some or all of the features of the Site.

Usage Data and Site Activity

We automatically collect information regarding the actions you take on the Site ("Usage Data").  For example, each time you use the Site we may automatically collect the type of Web browser you use, your operating system, your Internet Service Provider, your IP address, the pages you view, and the time and duration of your visits to the Site.  This anonymous usage information may be associated with Personal Information, but we do not disclose the associated information to third parties.  We use this information to help us understand how people use the Site and to enhance the Site and the services we offer. 

Cookies and Web Beacons

We may use cookies (a small text file placed on your computer to identify your computer and Web browser).  We use cookies to improve the experience of the Site, such as remembering your name when you submit a request or inquiry.  Most Web browsers are initially set up to accept cookies.  You can reset your Web browser to refuse all cookies or to indicate when a cookie is being sent, however, certain features of the Site may not work if you delete or disable cookies.  Some of our Service Providers (defined below) may use their own cookies and other tracking technologies in connection with the services they perform on our behalf.

How We Use Information and When We May Share and Disclose Information Generally

We use Personal Information for internal purposes only, such as to provide you with the Site, to improve the Site, to notify you of new services, to respond to and fulfill your request or inquiry, and to otherwise communicate with you about Raiser.  We will not disclose Personal Information to third parties, including for their direct marketing purposes, without your consent, except as explained in this Privacy Policy.  We may disclose to third parties certain usage data regarding the Site.  However, in such cases, your Usage Data is aggregated with the usage data of others and does not identify you individually. 

Service Providers

From time to time, we may contract with other businesses whom we believe trustworthy and who have confirmed that their privacy practices are consistent with ours to perform services for or on behalf of Raiser ("Service Providers").  For example, we may contract with Service Providers to provide services such as property maintenance, website hosting and maintenance, data storage and management, and marketing and promotions.  We only provide our Service Providers with the information necessary for them to perform these services on our behalf.  Each Service Provider must agree to use reasonable security procedures and practices, appropriate to the nature of the information involved, in order to protect your Personal Information from unauthorized access, use, or disclosure.  Service Providers are prohibited from using Personal Information other than as specified by Raiser.

Other Transfers

We may share Personal Information and Usage Data with businesses controlling, controlled by, or under common control with Raiser.  If Raiser is merged, acquired, or sold, or in the event of a transfer of some or all of our assets, we may disclose or transfer Personal Information and Usage Data in connection with such transaction.  You will have the opportunity to opt out of any such transfer if, in our discretion, the new entity plans to handle your information in a way that differs materially from this Privacy Policy.

Compliance with Laws and Law Enforcement

Raiser cooperates with government and law enforcement officials and private parties to enforce and comply with the law.  We may disclose Personal Information and any other information about you to government or law enforcement officials or private parties if, in our discretion, we believe it is necessary or appropriate in order to respond to legal requests (including court orders and subpoenas), to protect the safety, property, or rights of Raiser or of any third party, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.

Security

We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us.  However, no data transmission over the Internet or other network can be guaranteed to be 100% secure.  As a result, while we strive to protect information transmitted on or through the Site, we cannot and do not guarantee the security of any information you transmit on or through the Site, and you do so at your own risk.

Links To Other Websites

Our Site may contain links to other websites.  A link to a third party's website does not mean that we endorse it or that we are affiliated with it.  We do not exercise control over third-party websites.  You access such third-party websites or content at your own risk.  You should always read the privacy policy of a third-party website before providing any information to the website.

Children's Privacy

The Site is intended for users who are 18 years old or older.  We do not knowingly collect Personal Information from children under the age of 13.  If we become aware that we have inadvertently received Personal Information from a child under the age of 13, we will delete such information from our records.

Processing in the United States

Please be aware that your Personal Information and communications may be transferred to and maintained on servers or databases located outside your state, province, or country.  If you are located outside of the United States, please be advised that we process and store all information in the United States.  The laws in the United States may not be as protective of your privacy as those in your location.  By using the Site, you agree that the collection, use, transfer, and disclosure of your Personal Information and communications will be governed by the applicable laws in the United States.

Privacy Policy Changes

We may change this Privacy Policy from time to time.  If we decide to change this Privacy Policy, we will inform you by posting the revised Privacy Policy on the Site.  Those changes will go into effect on the “Revised” date shown in the revised Privacy Policy.  By continuing to access or use the Site, you consent to the revised Privacy Policy.